Support
We want you to have a smooth experience with our software. Below are answers to common questions. If you do not see what you need, contact us directly.
Contact
Frequently asked questions
How do I contact you?
Email us at dev@colo323llc.com. We read every message and do our best to respond within a few business days.
I have a problem with a purchase or subscription.
Billing for App Store purchases and subscriptions is handled by Apple. You can request a refund or manage subscriptions in your Apple ID settings or via reportaproblem.apple.com. We are happy to help troubleshoot app behavior once you reach out.
I found a bug or have a feature idea.
Please email dev@colo323llc.com with your device model, iOS version, app version, and steps to reproduce. Screenshots or screen recordings help us fix issues faster.
Where is your privacy policy?
Our Privacy Policy is available at /privacy. It describes what data we collect, why we collect it, and your choices.
Accessibility
We aim to follow Apple accessibility best practices in our apps. If something is hard to use with VoiceOver, Dynamic Type, or other assistive features, tell us what device and iOS version you use and we will prioritize improvements.
For legal terms governing use of our apps and this website, see Terms of Use.